Shipping Policy
‣ Once your order is placed, please allow a minimum of 48 hours for processing, and packaging. Shipping typically takes an additional 3–8 business days for orders within India.
‣ Tracking details are automatically sent via mail to the provided email.
‣ For any inquiries regarding shipping, feel free to send us a direct message on Instagram.
Return/Exchange Policy
‣ All sales are final and cannot be refunded or canceled once payment is processed and the order is confirmed.
‣ Exchanges are only applicable for defective products. To initiate an exchange, a video of the unboxing must be provided as proof.
‣ Customers have up to four calendar days from the date of receipt to request an exchange.
‣ Items must be returned in their original, unused condition to qualify for an exchange.
‣ Upon receiving your returned item, we will inspect it promptly and notify you of its receipt.
‣ After completing the inspection, we will provide an update on the status of your exchange request.
Questions?
Frequently asked questions
We specialize in providing premium-quality, stainless, and anti-tarnish jewelry that combines style with affordability. Our services are thoughtfully designed to cater to the unique preferences of our customers, enabling them to elevate their look effortlessly while maintaining a budget-friendly approach.
For assistance, please reach out to our customer support team via email at @thecryptic.rr@gmail.com or by sending a direct message on our Instagram. Our team is available 24/7 to promptly address any inquiries or concerns.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
Orders are processed within 48 hours, and shipping within India typically takes 3–8 business days, depending on the delivery location.